"Legal Documentation"

The following terms and conditions serve as a binding agreement between you and CK Markets (referred to CK Markets Limited, registered office address located at Suite 305, Griffith Corporate Centre, Beachmont, P.O Box 1510, Kingstown, Saint Vincent and the Grenadines). By accessing any page on our Site, you agree to comply with the terms and conditions contained herein. If you do not agree with the Terms, please do not access or use our Site. ckmarkets.com reserves the right to modify or update the Terms, at its sole discretion, without notice. It is your responsibility to review the Terms regularly to ensure that your usage of the Site and services are always in line with the Terms and Conditions. Please read the terms of use carefully.

Any references to “Site” ,”Website”, “Service”, “We” and “us” in this Terms of Use refers to ckmarkets.com and the services provided. References to “terms” imply this Terms of Conditions and references to “you”, “your”, “yours” imply the person accessing and using this site and its services.



Ownership of website and copyright issues

All contents on this website is completely owned and operated by CK Markets, its licensors and its content suppliers. This includes, but not limited to, the logo, design, text, graphics, pricing data, trade data, performance information images, photos, animations, audio, and software, which are all protected under copyrights, trademarks and other law pertaining to intellectual property rights. Therefore, you are prohibited from modifying, reproducing or retransmitting any of the contents without the express written permission of the owner thereof.

You hereby agree to indemnify CK Markets and related parties for any loss, costs and damages incurred by your misuse, misconduct or breach of any terms and conditions as stipulated in this agreement.



Prohibited Use of Website

As a user of this Site, you are strictly prohibited from the following:

1. Transfer, stream, or otherwise make available copyrighted, trademarked, patented or service marked materials or software without the authorization of the author or owner;
2. Create, publish, download, upload, distribute any illegal, offensive, damaging, harassing, stalking, threatening, abusive, tortuous, derogatory, vulgar, explicit, vilifying, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
3. Create, send or transfer harmful, contains virus, corrupted data, false or misleading market information or any other damaging component;
4. Violate any terms and conditions of the CK Markets on our website or its links;
5. Use the Service in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative, bulk or unsolicited messages (commercial or otherwise).
6. Use the Services to advertise or offer to buy or sell any goods or services, or to run a business or commercial entity without the express written agreement of CK Markets.
7. Access or interfere, in any way, with the account or computer system of another user of the Site without authorization by the account owner.
8. Exploit minors in any way.
9. Collect information about others, including email address through our Site.

Legal Age

You need to be 18 years old or older in order to use the services on our site, unless written consent from your parent or guardian has been documented.



Limitations of Contents Provided

ckmarkets.com allows users on this site to share and post information, opinions, advices and even make available their portfolio and financial performance information to other registered users of the Site. This does not mean that CK Markets approves and endorses the information provided by such registered users of the site as CK Markets does not exercise editorial control over any content created or posted users of this site. Therefore, you should exercise extra caution and use your discernment when reviewing the portfolio, financial performance information, opinions or advice of another registered user.

You should understand that these are just the sole opinions of the user and that the information provided may be biased, inaccurate or even misleading. It is also important to note that historical performance is not a guarantee of future performance. Therefore, before attempting to apply any piece of advice posted on ckmarkets.com, please consult an independent financial expert for advice.



Information Purposes not Recommendations

The Site should be used for informational purposes only and should not be construed as financial advice or recommendations of any kind. CK Markets, its employees and agents are not investment advisers. Before making any investment decisions based on the advice given, please ensure that you have conducted thorough research as to the accuracy and timeliness of the information. You are solely responsible for ensuring that any investment, or strategy, or any other product or service, is appropriate on in line with your investment objectives financial situation and risk tolerance.

CK Markets Inc., its employees and agents will not be liable for any losses that you may sustained from the investments decisions you make. Please note that any past performance indicated on this Site is not indicative of future performance. Since there is no guarantee, you should only invest the money that you are able and prepared to lose.



Limitation of Liability

The Site should be used for informational purposes only and should not be construed as financial advice or recommendations of any kind. CK Markets, its employees and agents are not investment advisers. Before making any investment decisions based on the advice given, please ensure that you have conducted thorough research as to the accuracy and timeliness of the information. You are solely responsible for ensuring that any investment, or strategy, or any other product or service, is appropriate on in line with your investment objectives financial situation and risk tolerance.

CK Markets, its employees and agents will not be liable for any losses that you may sustained from the investments decisions you make. Please note that any past performance indicated on this Site is not indicative of future performance. Since there is no guarantee, you should only invest the money that you are able and prepared to lose.



Indemnification

You agree to indemnify and not hold CK Markets liable for any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) of every nature whatsoever incurred by CK Markets arising out of or in connection with your use of the Services, violation of these Terms by you, or infringement by you, or any other user of the Services using your computer or identity, of any intellectual property or other right of any person or entity. You are responsible for all activities that occur in your Service account.



Access Restriction / Termination of account

CK Markets reserves the right, in its sole discretion, to limit or terminate your access to and use of the Service or any portion thereof at any time, without notice. Unless a separate agreement has been made between you and CK Markets, we have the rights to terminate or suspend your access to the Service when you are found to be violating the terms contained herein.



Electronic Notices

As long as you access and use this Site, you agree and allow CK Markets to send you notices, messages, newsletters, information, updates or any electrical documents to the e-mail address specified during your registration for the Service or by access to our web site. If you do not consent to receive any notices electronically, you must discontinue your use of the Service.

There is however an opt-out option for subscription based newsletters or messages. If you wish to discontinue your subscriptions of newsletters, please contact us at [email protected].



Spam Policy

Spam is a serious offense and may lead to your account being terminated. If you are a victim of spam and abuse, please report it to [email protected] so that positive action can be taken by CK Markets.



Third Party Links

Unless specifically stated, the presence of a third party link does not denote our endorsement of the linked site, its sponsors or any products or services offered. CK Markets is not responsible for any images or changes of updates found in these linked sites. The use of any linked site is at your own risk.


If you have any inquires or feedback related to the Terms and Conditions, please contact us at [email protected].

CK Markets is committed to treat our clients fairly by executing orders on terms most favourable to our clients.

As such, CK Markets has implemented this Order Execution Policy (hereinafter referred to as the ‘Policy’) aimed to obtain the best possible result for our clients, taking into account factors listed below.

The Policy is aimed to provide our clients with a general overview on the how trade orders are executed and the various factors that can affect the execution of the financial instruments offered by CK Markets.



Scope and Application

CK Markets will always act as principle when executing transactions for the clients. The Policy will apply whenever CK Markets execute transactions on behalf of professional and retail clients.

CK Markets will take all reasonable steps to obtain the best possible result for the clients as accordance to the Policy. The Policy takes into account factors such as the size of the order, liquidity of the underlying market, and the priorities of the client with the purpose to provide the best outcome in the interest of the client.

CK Markets does not however guarantee that execution at our price will be more favourable than one which might have been available elsewhere.

By agreeing to the terms of our Customer Agreement, clients are also agreeing to the terms of CK Markets Order Execution Policy.



Best Execution Criteria and Relevant Elements



Price

CK Markets receive price feeds from some of the world’s leading liquidity providers to ensure our clients receive the best possible price quotes. Trade orders accepted by CK Markets will be executed at the price requested by the client and at no other price, assuming there are no “slippage” and that the required price is still available.



Cost

Opening a position in some types of Financial Instruments provided by CK Markets may require the client to pay commission and/or other fees if applicable. These charges are disclosed in Terms of Business.



Liquidity

All orders submitted by the clients to CK Markets are subjected to size consideration. The minimum size of an order is 1000 units of base currency. Although there is no maximum size for an order which can be submitted by the client, CK Markets reserves the right to decline an order if the requested size is larger than CK Markets is able to trade in the underlying market, at the requested price, at that particular point of time.

Greater liquidity may be offered to the client by CK Markets at its own discretion.



Speed and likelihood of execution

CK Markets will act as the principle for all orders submitted by the client. CK Markets is committed to offer our client the best possible execution speed and strives to improve within the limitations of information and communication technology. Under all normal circumstances orders will be filled at the requested price within seconds. If the price requested is not available in the market, the order will not be filled. However, the use of any form of unstable or slow internet connection at the client’s end may result in interrupted and/or delayed connectivity to our platforms.

In certain circumstances due to poor connection speed, abnormal market volatility or in the case of intentional manipulation of our quoted price or other related data, the client’s order may be declined by CK Markets if the price requested by the client is not representative of the market price received by CK Markets. Internet, connectivity delays, and price feed errors sometimes create a situation where the price displayed on the Trading Platform does not accurately reflect the market rates. The concept of latency arbitrage, or taking advantage of these internet delays, cannot exist in an OTC market where the Client is buying or selling directly from the principal.

The Company does not permit the practice of arbitrage on the Trading Platform. Transactions that rely on price latency arbitrage opportunities shall be revoked, without prior notice. Please, consult the “Allowed Trading Methods” Paragraph for more information!



Aggregation

The client’s orders may at the discretion of CK Markets be aggregated/split with CK Markets own orders, orders of any of CK Markets associates and/or other clients. Orders will only be aggregated or split where CK Markets reasonably believes it to be unlikely that the aggregation or split generally will be unfavourable to any client. However, such aggregation may in abnormal circumstances work to the client’s disadvantage.



Monitor and Review

CK Markets will monitor on a regular basis the effectiveness of our order execution arrangements and execution policy to deliver the most favourable result to our clients and to identify and correct any problem. CK Markets reserves the right to correct any deficiencies in the policy and to make improvement to its execution arrangements wherever deemed necessary by CK Markets.



Force majeure events

CK Markets not responsible for financial losses arising from force majeure events. These events are extreme and irresistible circumstances that are independent of the will and actions of the agreement participants, that cannot be foreseen, prevented, or eliminated, including but not limited to natural disasters, fires, man-made accidents and disasters, emergencies at utility works and on utility lines, bankruptcy of Liquidity Provider, DDOS attacks, riots, military actions, terrorist attacks, uprisings, civil unrest, strikes, and the regulatory acts of state- and local government authorities.



Allowed Trading Methods

CK Markets allows all types of trading methods and styles.

The Company reserves the right, however, to close, suspend or recoup any closed profit and loss from an account it deems is engaging in unethical or questionable trading styles including, but not limited to, latency arbitrage, the act of “flooding” of our servers with an excessive amount of pending orders and / or pending order modification requests, excessive logins, or the use of certain automated trading systems or Expert Advisors, without notice.

CK Markets will usually (but is not obligated to always) attempt to initially express its concern to Customer or associated parties via email or telephone in the form of a formal warning. If the Customer or associated party does not modify trading style within a reasonable amount of time following the warning, CK Markets reserves the right to liquidate all or some open positions, close, suspend or recoup any closed profit or loss from account, and return any remaining proceeds to Customer according to Company account closing procedures or any combination thereof.



Pending Orders

CK Markets reserve the rights to disable pending order function on major news release without prior notice.



Misquotes / Mispricing

It is possible that a transaction may be performed on a wrong price due a miss-quote price feed from any of CK Markets third party liquidity providers or through an unexpected technical fault. Equally, there may be delays due to internet connection or occasions where a position is opened or closed based on latent prices that do not reflect the correct market prices at the time of transaction, resulting in an inaccurate profit or inaccurate loss.

Such events may affect client transactions. In this case, CK Markets will take all the necessary measures, immediately, to remedy and rectify the situation, as it is fair and suited to each case. Remedies include correcting deal entry prices or exit prices according to the correct market rates at the time of transaction. CK Markets may need to cancel any transaction(s) which are executed wrongly due to the ‘price misquote’, for example from preset limit/pending orders been triggered due to mispricing. CK Markets will make the best efforts to contact and inform client for CK Markets’s actions, by telephone or by e-mail.



Slippage

CK Markets aims to provide clients with the best execution available and to fill our client’s orders at the requested price. However, there are times when, due to abnormal increase in market volatility, orders may be subject to slippage or rejected on LP level.

CK Markets hereby advise our clients that slippage is a normal market practice in the industry and a common feature of the foreign exchange market under conditions such as lack of liquidity and abnormal volatility due to economic events, news announcements, and market opening. CK Markets shall not be held liable for losses suffered by the client caused by slippage.

CK Markets reserve the rights to void any positions opened and subsequently closed within 5 minutes. CK Markets do not recognize trades under 5 minutes if trades rejected by LP. Any profit, loss, and/or commission fees made through these transactions may be deemed invalid.



Reduction of Maximum Leverage

As protection against over exposure on news, CK Markets will apply reduction of maximum leverage on every major economic news, included but not limited to FOMC, NFP and ECB news. The maximum leverage for all account types will be reduced down to 1:50 at 5(five) hours before until 5(five) hours after the news announcement. Higher leverage creates additional risk and loss exposure, which may cause negative equity on client accounts.

Hence, CK Markets reserves the right to reduce the leverage to 1:50 in event of big news to avoid the risk similar to crisis.



Legal notice

This policy supersedes any prior written or verbal communication or understanding. CK Markets may change the terms of this policy at any time. Any later version of this document shall supersede all previous versions.



Language Discrepancies

This Policy has been drafted in the English language.

In the event of any discrepancy between the meanings of any translated versions of this Agreement and the English language version, the meaning of the English language version shall prevail.

@CK Markets reserves all right.

CK Markets strives to safeguard the security and confidentiality of the information you provide us. This privacy policy explains the types of information we collect, the management of it as well as the way we safeguard your information.

By using our site, you agree with the policies contained below.

Whenever you register, perform transactions or make payments on our website, we will collect your personal information such as your name, date of birth, email address, credit card number, telephone number, mailing address and other necessary details that will enable us to access your needs and preferences. It is our obligation to ensure the confidentiality of the information you provide us.

Therefore, your personal information will not be disclosed, sold, exchanged, transferred or given to any third party, without prior consent from you.

We also collect non-personally identifiable information when you perform certain activities such as when you post comments, ideas, suggestions, provide feedback or when you answer surveys. These non-personally identifiable information are considered non-confidential and we are free to disclose and use such data at any time, without needing to obtain permission from you.



Use of information

The information collected would be used to enhance your experience when using our services on our website. This includes:

1. Personalizing your experience on our site according to your individual needs and preferences.
2. Improving customer service – your information helps us respond to your requests and feedback more readily.
3. Processing transactions and performing requested services/ activities for you on our site.
4. Sending you periodic emails or updates concerning your orders and services.
5. Administrating a contest, competition, promotion, survey etc.

Protecting your information

We put in place a variety of security measures such as SSL encryption technology, firewalls as well as authentication systems (eg. passwords and personal identification numbers) to ensure that your personal information is secure and kept confidential.



Use of cookies

Cookies are small text files containing information that a Web Site uses to track your activities on the site. We may use cookies to analyse and understand users and their behaviour on our site to help us improve the functionality and performance of the site, to help authenticate you, to customize the site and content so that we can provide you with information that suit your interests. You have our assurance that such information that we collect and share would be anonymous and not personally identifiable.



Disclosure of information to third parties

We do not sell, trade, license or otherwise disclose to outside parties your personally identifiable information without prior consent from you. However, we may release your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Furthermore, we may also release your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Besides that, we may also provide non-personally identifiable visitor information to third parties for research, marketing, advertising etc.



Third Party links and Advertisements

This website may contain advertisements and links to outside third party content. However, this does not imply that we endorse any third party content that appear on our website or on any of these other third party websites. You are solely responsible and fully liable for reading, clicking or linking to any of such third party Websites. This Privacy Policy does not apply to your use of third party sites.

Before you access or use any services on third party websites, please ensure that you review their Privacy Policy to understand how they will manage your information. Please exercise caution when visiting an external site. You also agree not to hold CK Markets liable for any loss or damage of any sort incurred from using any content, advertisements or links on this site.



Legal Age to use this site

You should be above the legal age of 18 years old in order to register and use our site.



Protecting your information

It is your responsibility to ensure that you are aware of any modifications or updates made to our privacy policy on this page. If you have any inquiries or feedback on this privacy policy or any page on our site, please contact us at [email protected].

Foreign exchange (Forex) trading online carries a high level of risk and may not be suitable for all investors. Therefore, please ensure that you have carefully considered your investment objectives, level of experience, and risk tolerance before attempting to trade Forex on ckmarkets.com.

As with every investment, there is a possibility that you could sustain a loss of some or all of your initial investment. Therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with Forex trading online and seek advice from an independent financial advisor if you have any doubts.

The above limitation may not apply to those who live in or are under the states/ jurisdictions that forbids the exclusion or limitation of liability for consequential or incidental damages. Please discontinue using our services if you are dissatisfied with any portion of the services or with any of these terms.



Risk Warning

Trading Foreign Exchange (Forex) and Contracts for Differences (CFD’s) is speculative and carries a level of risk that may not be suitable for all persons interested in trading online. You may sustain a loss of some or all of your invested capital, therefore, you should not speculate with capital that you cannot afford to lose.

You also acknowledge that past performance of any CK Markets Fund Manager is not a reliable indicator of their future performance.



Technical risks

CK Markets is not responsible for financial losses arising from malfunctions in your electronic, communication, or information systems.

When working with the client terminal, you assume the risks arising from:

• Failures in your equipment, software, and connection;
• Errors in your client terminal settings;
• Failure to update your version of the client terminal in a timely manner
• Your failure to follow the instructions for using the client terminal.

CK Markets is not responsible for errors that occur in the operation of the client terminal and will not compensate losses resulting from errors in the operation of the client terminal.

Any technical fault may occur using caused by third party, including but not limited to liquidity provider or platform provider which caused any delays in execution, CK Markets holds the right to cancel the trades.

The content on this website is updated frequently and is subjected to change at any time without prior notice. CK Markets has taken reasonable measures to ensure the accuracy, timeliness and reliability of the information on the website. However, this does not guarantee that the information on our website is error free and completely accurate. You should always exercise discretion and precaution when intending to apply or use the information on our website. CK Markets is not liable for any direct, indirect, consequential, special, incidental or punitive damages resulting from or in connection with the content or your inability to access the website, for any delay in, loss of data or profits, malfunction of the software, programme or services or failure of the transmission or the receipt of any instruction or notifications sent through this website.

The information provided on this website is for the sole purpose of assisting traders to make independent investment decisions. Any suggestions, ideas, news, reports, analysis, prices, or other information contained on this website is provided for your general knowledge only, and does not constitute investment advice. CK Markets may contain advice and content from third party users and we are not obligated to pre-screen each and every comment. It is your responsibility to carefully evaluate the reliability, accuracy and trustworthiness of the information. You should also seek professional help before applying any suggestion or advice from the website. CK Markets refutes all liability in connection or resulting from the use of the content on the website.

Cookies are created by the websites you visit which use cookies, and are small text files placed on your computer or by certain emails which you open. Cookies are used to improve user experience, make the website work, enable site security and provide the business with marketing information about the site’s visitors.

The Cookie text files comprise numbers and letters. The cookie files are saved into special areas in the memory of your computer or mobile device. Cookies stored here are called session cookies with cookies placed into the hard drive called persistent cookies.

The CK Markets cookie disclosure provides the user with information on which cookies are set when you visit an CK Markets website and how to reject or delete those cookies.



How CK Markets uses cookies

CK Markets websites use cookies to provide the functionality you need to browse our site correctly. CK Markets websites issue cookies upon landing on our websites, unless the user has changed cookie settings in their browser to refuse cookies. Please note that with cookies switched off, many areas of our website and services will not be made available to you; such as CK Markets Direct, where you will not be able to login with cookies disabled. CK Markets supports social bookmarking and with cookies disabled this functionality will not be possible.